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Frequently Asked Questions (FAQ's)
Frequently Asked Questions (FAQ's)
Have a question? You are not alone. Here's a collection of answers to the most common ones.
11 articles in this collection
Written by
Joakim Lund,
Sthephanie Esguerra,
and
Marte Stensrud Sørensen
How to Delete my Account and Leave or Change Company
This article will help on how to delete a user account and leave or change company affiliation.
Written by
Sthephanie Esguerra
Updated over a week ago
How to find an overview of all users in a course
This article explains how to find an overview of all users in a course.
Written by
Marte Stensrud Sørensen
Updated over a week ago
What can I do if I don’t receive a password reset e-mail for my account?
This article explains what you can do if you don’t receive the reset e-mail.
Written by
Marte Stensrud Sørensen
Updated over a week ago
How to find the status of a specific user in the results tab
This article explains how to find the status or progress of your user
Written by
Marte Stensrud Sørensen
Updated over a week ago
Avatar profile image suggestions
If you're receiving a certificate after an exam, you might be required to provide a valid certificate image. Here's our suggestions.
Written by
Joakim Lund
Updated over a week ago
Pricing
Here is a short information about our pricing
Written by
Sthephanie Esguerra
Updated over a week ago
How to turn off the translator in your browser
Do you experience problems with exams? Do the same question or answer options reappear? This article may be helpful
Written by
Joakim Lund
Updated over a week ago
How to change the language in Vignita
How to change the language in Vignita - from the landing page or as a logged-in user
Written by
Joakim Lund
Updated over a week ago
Whitelisting ports and URL's
This article explains what ports and URL's should be whitelisted by your firewall
Written by
Joakim Lund
Updated over a week ago
How to clear cookies in your browser
This article explains how to clear cookies in your browser
Written by
Joakim Lund
Updated over a week ago
How to perform a hard reload in your browser
This article explains how to simply perform a hard reload in your browser
Written by
Joakim Lund
Updated over a week ago